Privacy Policy
Last updated: October 2026
Chirripó Art Hotel ("we", "us") respects your privacy. This policy explains what information we collect through chirripoarthotel.com and how we use it, in line with Costa Rica's Law No. 8968 on the Protection of Persons in the Processing of their Personal Data.
Information we collect
- Booking and contact forms: your name, email, phone/WhatsApp number, travel dates, number of guests, room preference, occasion and any message you send. Form submissions are delivered to our email through Web3Forms, a form-processing service.
- Online bookings: reservations and payments are processed by Cloudbeds, our booking engine, under its own privacy policy. We receive the booking details needed to prepare your stay.
- WhatsApp: if you contact us via WhatsApp, your conversation is handled by WhatsApp (Meta) under its own privacy policy.
- Analytics: we may use Google Analytics 4 to understand how visitors use the site (pages viewed, device type, approximate location). This information is aggregated and does not identify you personally. IP anonymization is enabled.
- Maps: the contact page embeds Google Maps, which may set cookies from Google.
How we use your information
We use the information you send only to answer your inquiry, prepare your reservation and provide the services you request. We do not sell or rent your personal data to anyone.
How long we keep it
We keep inquiry and reservation information only as long as necessary to serve you and to meet legal and accounting obligations.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by emailing info@chirripoarthotel.com.
Cookies
This website does not use advertising cookies. Analytics and Google Maps may set cookies; you can block or delete cookies in your browser settings at any time.
Contact
Chirripó Art Hotel · Chimirol de Rivas, next to the Chocuyo bridge · Pérez Zeledón, Costa Rica
Email: info@chirripoarthotel.com · Tel: +506 4082-2060